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Lobster Pot

Lobster Pot Limited is a small independent Fish & Chip Shop situated in the heart of Liverpool, which runs two Fish & Chips in Liverpool: Whitechapel and Ranelagh Street, each with a distinctive feel. The company also has a café at Whitechapel. Harry Haralambos, the proprietor, is devoted to the city. “Liverpool is a rare place,” he says. “It’s large enough to provide a truly unique combination of history, culture, beauty and entertainment, but small enough for the visitor to feel that they have managed to get to grips with every aspect of the city.”

Custom Adaptive maintain any menu changes for Lobster Pot, allowing Harry and the staff to get on with what they do best – Serving Fish & Chips and the odd Kebab

Executive Summary
Harry already had experience of using digital signage however, needed a solution to allow him to updatehis menu in one place and use that information on all the technology - EPOS and digital signage alike. Harry also had a desire to have the ability to manipulate his pricing at different times of the day on his EPOS, digital signage menu boards and website, along with menu analysis and real-time reporting.

How Our Products Helped
Custom Adaptive delivered a solution with single point of control for his Digital Signage, EPOS, Website, Customer Loyalty Scheme and Online ordering

Results, Return on Investment and Future Plans Harry is now utilizing his online reports to manage his stock. Not just what is on his shelves - but what he sells, his pricing, and also influencing what customers buy through promotions on his web, loyalty scheme and signage.

  • Reduced menu stock held and serving what the customer actually buys
  • Food waste reduction
  • Enhanced Management Information
  • Standout out graphics
  • Loyalty card schemes
  • Emailed reports direct to the accountants
  • Interactive Online Ordering


Custom Adaptive maintain any menu changes for Lobster Pot, allowing Harry and the staff to get on with what they do best – Serving Fish & Chips and the odd Kebab