For Pubs, bar & clubs, an EPoS system that incorporates all the feature you expect and some that you don't are key and a real advantage. Epos Restaurant, Table planning systems can also request and manage deposits, generate confirmation letters or emails and if need be, facilitate pre-ordering from an advance menu – ideal for all those Christmas parties.
Once service is underway, adding the integrated hand-held ordering devices allows each waiter or waitress to make simple updates to the status of their tables. This constant flow of information gives front of house an overall view of the entire restaurant's operation minute to minute and as service progresses. Such a system monitors waiting staff performance, even raising alerts for tables where matters may not be proceeding as they should do. They allow you to in effect, preset your desired level of service and then actively monitor and manage your service to achieve that preset.
All of this powerful technology will help your service run smoothly and without unwelcome surprises – which both your guests and staff will thank you for. Maximizing efficiency of service also enables tables to be turned more rapidly, the most obvious way to increase income in any busy restaurant. EPoS Technology.
People will forget what you said, forget what you did, but people will never forget how you made them feel.
See what state a kitchen order is at. Has it been cooked, waiting to be taken to the table, or delivered to a customer? Kitchen Management Systems.
This extends the consept of the hand written kitchen orders onto tablet screens in the kitchen. These touch screens allow the chef to indicate when items have started to be cooked, or when ready. This simple change to the kitchen not only allows staff to be notified when orders are ready, but can relyably let them know how long something will be (keeping staff and customers informed). Kitchen areas are zoned, allowing separate areas to get their own orders. Preparation and cooking times are managed showing Chefs when they need to start cooking given items to tie in with all other parts of the order. Touch screens in the kitchen area replace or supliment printed order tabs. Working back from how long each item takes to cook, they can tell your cheff when each item should be started to ensure all the parts of the meal are ready at the same time. They allow chefs to see what they should be cooking at any given time, and also what they need to plan ahead for - ideal for grill stations or salad prep areas in larger restaurants. By having a screen, staff can update order status allowing feedback to front of house staff to know when servings are cooking, or calling waiter staff to collect food when ready. They also allow allerting to management when food has been waiting to long, ensuring food is always served hot. Zone handling - Items and entire orders can be directed to users on different screens, allowing for example, drinks to be handled at the bar, deserts by counter staff, and burgers at the grill station. Our kitchen printers can also be zoned in the same way, separating deserts and drinks etc as needed to separate preparation areas. Tabs can be printed from screens onto paper if needed.